LIMA’s dedication to delivering outstanding service, product and support has been recognised yet again, with not one but three ‘Powered by Cisco’ Managed Service accreditations – which has instantly upgraded LIMA’s Cisco Provider Partner status from Select to Premier.

It’s a flying start to the New Year and a testament to all the hard work our teams have put into driving our service offering to new heights over the last 12 months.  A demanding in-depth audit by Cisco closely examined our technical competency, customer experience, service reporting and operational procedures…and LIMA came out brilliantly across the board.  

Remarkably – and almost unheard of in our sector – these three new accreditations were awarded with absolutely no improvement recommendations, non-conformances, or issues as conditions. Straight ‘A’s on all counts! 

Martin Ingham, Chief Technical Officer at LIMA said: 

“This rubber stamps what we have been hearing from our customers over the last 12 months – we are a credible and skilled services business which delivers for our customers.” 

Cisco Meraki – a flexible cloud platform for evolving business demands 

CISCO Meraki is a cloud network platform which adapts to the customer’s evolving IT needs – enabling them to work flexibly and respond rapidly and with agility to changes and growth in their business environment. Our new accreditations as a Cisco Meraki provider cover three key areas: 

• Cisco Powered Meraki SD-WAN – delivering automated, hybrid WAN services with a cloud-based, multitenant solution. 

• Cisco Powered Meraki Security – providing customers with powerful security using Meraki cloud. 

• Cisco Powered Meraki Access – delivering a managed LAN and/or WLAN service to connect users and devices 

Enabling customers to work smarter and achieve more 

There are some keywords there which define both the way we work at LIMA ourselves, and the way we enable customers to work: flexibility, agility and responsive.  They don’t just apply to our technologies but also to the way we approach customer service, as reflected in the fact our team were able to evidence such outstanding performance levels during the Cisco audit. Those are qualities that make such a difference with LIMA. 

We’re committed to a programme of constant improvement, and we’re excited about what our new status means in terms of providing extra support and services to our customers. But we’re not resting on our laurels. Far from it – we’re aiming to achieve Cisco Gold Provider Status this year: the very highest level, much sought after and rarely achieved in our sector.  

In the meantime, our new Premier status will see us rolling out some invaluable new services and support in SD-WAN, security and network access. Watch this space for details over the coming months – and if you’d like to discuss how our Cisco Meraki from LIMA can help you and your business please get in touch today at 03453451110 or email enquiries@lima.co.uk.