Managed SD-WAN
A network is the backbone of a modern business. LIMA’s Managed SD-WAN service ensures your wide area network is resilient, efficient and secure, delivering consistent performance across all locations and users.
Modern networking, simplified
SD-WAN, or Software-Defined Wide Area Network, uses software-defined networking to adjust network topology centrally rather than device by device. For the team managing the network, it’s the difference between a simple change and a significant piece of work across multiple disciplines.
Traditional wide area networks are complex, rigid and expensive to operate. They were designed for a world where traffic travelled from branch offices to a central data centre. As cloud adoption and hybrid working have grown, that model doesn’t always make sense, and networks now need to be flexible, application-aware and secure by default.
What Managed SD-WAN gives you
LIMA’s Managed SD-WAN is a fully managed service for enterprise-grade SD-WAN devices, designed to take the operational burden off your IT team.
We go beyond connectivity management to provide centralised control, proactive monitoring and security-focused optimisation. Traffic is routed automatically via the best available path, reducing latency and improving the experience for the people using it. Configuration reviews and updates keep the network aligned to how the business is changing, so adding a site or adopting a new application is a configuration change rather than a major project.
Our service combines vendor best practice with LIMA’s own expertise, so your SD-WAN is configured, managed and monitored to deliver business outcomes rather than network uptime in isolation.
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The benefits
Consistent performance across every site
Resilient, application-aware connectivity across multiple sites, users and cloud platforms, with traffic automatically routed via the best available path. Your users all get the same consistent experience, ensuring they can remain efficient.
Simplicity in management and configuration
Centralised control means policy and topology changes are made once and applied across your estate.
Full ownership of devices and policy
LIMA takes on day-to-day device and policy management, regular configuration backups and software updates, keeping your SD-WAN supported, secure and compliant, with proactive optimisation over time.
Monitored around the clock
WAN availability, performance and security events are watched 24x7. Throughput, latency and uptime are tracked continuously, with issues triaged and resolved within agreed SLAs and escalated to vendors, ISPs or partners where required.
Reporting
Quarterly reports give you clear visibility across the WAN environment: SLA compliance and availability metrics, WAN uptime and throughput by application, incident and change summaries, security and intrusion detection alerts, capacity trends and risks, and recommendations for continuous improvement. That makes demonstrating compliance to internal or external audit a simple task.
Why choose LIMA for managed SD-WAN
We design and manage the whole chain, which means SD-WAN sits alongside the circuits, firewalls and access layer we already run for you rather than on top of someone else’s estate. One partner with visibility of every layer finds the cause of a performance problem considerably faster than three suppliers each confirming their own part is fine.
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