Managed Firewall
Your firewall is your first line of defence against cyber attacks. Managed Firewall from LIMA ensures your defences are optimised and configured to deliver the highest possible levels of protection.
Advanced threat protection, managed
Firewalls control the flow of data into, out of and within your network. They are fundamental to protecting your systems and your data, and they are routinely installed, configured once and left alone for years.
The problem is that the environment around them never stops moving. New applications get adopted, rules get added, staff join and leave, threats change, and firmware falls behind. What was a well-configured firewall on day one is now a security risk.
Proper firewall management takes dedicated knowledge and continuous monitoring, which is precisely the resource most internal IT teams don’t have to spare.
What Managed Firewall gives you
LIMA’s Managed Firewall service is a comprehensive management package for enterprise-grade firewall devices. It goes beyond break-fix to a proactive, security-focused approach built on bespoke configuration and regular ruleset review.
It also brings a fresh set of eyes to an area of your estate that rarely gets independent scrutiny, identifying misconfigurations, weaknesses and areas for improvement.
We review firewall rules at onboarding and annually as standard, removing redundant rules and closing potential vulnerabilities. Software updates are applied as a matter of course. Configuration is backed up. And the service operates around the clock, tracking device health, performance and security events so that issues are caught early and resolved within defined SLAs, with escalation to vendors, ISPs or security partners where needed.
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The benefits

Stronger network security
Bespoke configuration and regular ruleset reviews ensure only the right traffic passes between network boundaries. Reviewing rules at onboarding and annually reduces risk and removes the accumulated exceptions that create exposure.

Audit and compliance evidence, ready when you need it
For organisations with obligations such as PCI DSS, scheduled configuration and ruleset reviews, detailed change records and full SLA and uptime reporting mean audit requirements are met with minimal disruption to your internal teams.

Full ownership of the day to day
Our team takes on configuration management, regular backups, software updates and proactive maintenance, keeping your firewall supported, secure and compliant without consuming your team’s time.

Round-the-clock monitoring and rapid response
Device health, performance and security events are monitored 24x7. From availability to throughput, every critical datapoint is tracked so problems are found and fixed before they reach your users.
Reporting
Quarterly insight reports give you a consolidated view of your environment: SLA compliance, uptime and availability, incident and change summaries, security event data, capacity trends, dormant firewall rules, and intrusion detection and prevention hits. It is the evidence base for a service review, and for the conversation with your board about your risk exposure.
Why choose LIMA for Managed Firewall
The buck stops with us. Managed Firewall is fully managed in the complete sense: we own the configuration, the maintenance, the monitoring and the fix, including chasing the third parties involved
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