IT services for law firms and legal services
Setting a platform for exceptional client services
Against a backdrop of rising client expectations, changing work patterns and economic uncertainty – technology in the legal sector is a critical enabler of change.
The law firm’s IT team is responsible for driving greater fee-earner efficiency, improved employee experience and enhanced client service, all essential in the quest for long-term competitiveness. Whether through greater integration of cloud services, the adoption of new technologies, or strengthening of security posture, the opportunity for IT teams to help their firms grow further and faster is clear.
We understand law firms
LIMA specialises in delivering IT services to legal organisations, helping them put technology at the centre of their business strategy.
With decades of sector experience to lean on, LIMA delivers maximum value through a refined service offering across Platform, Security, Data, and AI.
Our approach is built upon creating true partnerships with our customers. By focussing on understanding your business goals before talking technology, LIMA delivers exceptional outcomes that help IT teams move from support function to critical business resource.
Who we work with
LIMA’s unique approach to customer engagement, service delivery and quality underpins the development of strong partnerships with our clients. Our vertically-aligned solutions and services for legal deliver lasting results and positive outcomes that help our clients achieve their objectives.
The IT challenges facing legal
Productivity
The legal workforce needs systems that enable them to be productive wherever they are working from. Legal firms can’t afford for fee-earners to be inefficient. When case management systems are not fast, accessible and intuitive you endanger your firm’s revenues, and the reputation of the IT team. LIMA helps law firms to deliver seamless user experiences fit for today’s modern legal workforce, while ensuring your fee-earners are as productive as possible, boosting your bottom line.
Security and compliance
Law firms are a lucrative target for cybercriminals. A breach at your firm puts at risk not only sensitive information and client data, but also your hard-earned reputation and your ongoing success as a business. LIMA helps to assess your IT security from multiple angles and delivers ongoing support to ensure you’re well protected from potential threats, and that you have a plan in place to ensure business resilience in the event of any incident.
Modernisation
Whether it’s unlocking the power of your data for better decision-making, automating repetitive processes or the integration of smarter tools that make things easier for your clients, the adoption of new technology is rarely straightforward. Unpicking legacy systems makes it a challenge to deliver the services your business would like to adopt. By working with a partner that takes a holistic approach to IT strategy, you can ensure the foundations are laid for streamlined adoption of new tech.
Chris Gibbons, IT Director, Stephensons Solicitors LLP
Tailored solutions for the legal sector
Platform
Modern Workplace
Security
On Demand Service Desk
Business Continuity
Ensure your operation is resilient, you don’t lose billable hours and your clients are not let down at a critical moment with managed backup and disaster recovery services from LIMA.
LIMA’s Backup-as-a-Service (BaaS) offers a secure, fully managed solution that ensures your data and systems can be quickly restored in the event of a disaster. Meanwhile LIMA’s Disaster Recovery-as-a-Service (DRaaS) ensures your business can quickly recover from system failures or cyber-attacks like ransomware, enhancing your security and business continuity strategy while offloading the complexity of disaster recovery to LIMA.
AI and automation
LIMA’s Case Management Assessment
From client onboarding to document handling and compliance, your team relies on your case management system every day to deliver a high-quality service at speed.
But when your case management software lags, crashes or simply can’t keep up, the impact is felt across the firm.
LIMA’s Free Case Management Performance Assessment is designed to help you fully understand where in your environment the issues lie, and how to fix them.
383% improvement in system loading times
Complex report generation more than 3x faster
Availability and performance consistency even during peak times
Average of 20 minutes saved per fee-earner, per day
Why LIMA for law firms and legal service providers?
Experience
We have a proven track record in legal and many happy legal customers. We understand legal applications, matter management and the demands of today’s legal workforce.
Partnership
Your dedicated account team of legal sector experts support you throughout the length of our partnership, covering technical, commercial and customer success. Plus you get direct access to a named member of our C-suite and our wider senior leadership team.
Efficiency
Through a combination of technical tweaks and process improvements, we’ve saved law firms and fee earners thousands of hours that go straight back to servicing clients and driving revenues.
Security
Our services help you strengthen your security posture, while easing the burden of Cyber Essentials Plus compliance.
Strategy
Our consultative, partnership-led approach will help you to clarify your technology roadmap, unpick legacy technology, adopt new systems and drive value.
Broad IT portfolio
We won’t push you towards a specific technology. We’re vendor agnostic and have deep partnerships with a broad sweep of providers across infrastructure, platform, security and modern workplace.