⸻ Success story
LIMA delivers secure, scalable platforms for quality patient care.
NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) provides end-to-end support to health systems, employing approximately 1,750+ people.
It includes fifty clinical commissioning groups, 10 sustainability and transformation partnerships, covering one-quarter of England’s population with a total healthcare spend of 14.9billion.
“LIMA’s flexible approach to adapting to our changing requirements was key to the project’s success. Resources were allocated to the CSU but the manner in which they are to be consumed continues to be regularly adjusted, highlighting the depth of LIMA’s multi-skilled team. LIMA’s project management team were able to continually respond to this challenge and the 24/7 service desk kept us regularly updated on the progress of each deployment. Our teams worked well together, and the end result has given us the additional functionality, scalability and resilience we sought.”
Kevin Roberts, Development Manager (Business Intelligence) at MLCSU.
Kevin Roberts, Development Manager (Business Intelligence) at MLCSU.
MLCSU wanted to transition their IT infrastructure to a private cloud platform supported by a managed service.
Their infrastructure hosts key applications in the delivery of services to employees, customers and patients, therefore, ensuring availability and security at all times was paramount.
LIMA proposed an Infrastructure as a Service solution, helping to lower overall costs and increase flexibility in migration and ongoing management.
Additionally, MLCSU benefitted from LIMA Disaster Recovery as a Service, replicated to a secondary data centre and LIMA 24x7 ProActive support.
LIMA has recenlty delivered our new flagship service, Cloud Optimise, to help them maximise the value of their cloud environment and gain transparent control over costs.
Challenges addressed
MLCSU’s Business Intelligence team has many performance indicators with short timescales, so they needed a reliant, resilient system, operating every day of the year, with data stored in one environment and managed collectively.
They required the ability to scale on-demand and access self-service cloud capabilities easily. Migration to a new infrastructure needed to be a smooth process as business continuity is crucial for both MLCSU and its customers.
MLCSU’s Business Intelligence team has many performance indicators with short timescales, so they needed a reliant, resilient system, operating every day of the year, with data stored in one environment and managed collectively.
They required the ability to scale on-demand and access self-service cloud capabilities easily. Migration to a new infrastructure needed to be a smooth process as business continuity is crucial for both MLCSU and its customers.
The deliverables
LIMA worked in close collaboration with MLCSU to fully understand their requirements and challenges to deliver a secure and scalable platform that delivered:
LIMA worked in close collaboration with MLCSU to fully understand their requirements and challenges to deliver a secure and scalable platform that delivered:
- A seamless physical system migration.
- Secure connectivity via Health and Social Care Network (HSCN) with advanced security solutions.
- Flexible cloud services for on-demand requirements, giving MLCSU the agility it needs to respond quickly to employees, patients, and customers.
- LIMA ProActive 24x7 support, providing MLCSU with a streamlined and efficient infrastructure management solution. This also includes Release Management, ensuring software is up to date and running as efficiently as possible and Change Management, to assess risk and business impact of any IT changes, ensuring best practice methods and procedures are used.
- LIMA Cloud Optimise is helping MLCSU maximise their cloud cost savings, performance and productivity.
Benefits and outcomes
MLCSU were looking for cost efficiencies as well as technical excellence to deliver their business objectives and increase performance across the CSU. The following business benefits were achieved:
MLCSU were looking for cost efficiencies as well as technical excellence to deliver their business objectives and increase performance across the CSU. The following business benefits were achieved:
- The ability to expand their cloud platform rapidly and accommodate changing customer demand.
- Five nines availability of customer data, applications and systems to minimise service disruption for their clients.
- Fully secure ISO270001, NHS Digital Ratified platform with dedicated HSCN connectivity, allowing flexibility when moving critical data.
- Fully managed platform, allowing the MLCSU development team to focus on delivering services to customers.
- Automated utilisation reports, helping to control costs and usage across the platforms, as well as capacity and budget planning for the future.
- Continuous cloud optimisation, driving cost and performance efficiency across MLCSU’s cloud platform.
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